Customer Support & Client Care category and Computer Software industry jobs in Ontario

NetSuite is looking for Technical Support Specialists who will be product experts responsible in resolving client queries and concerns via inbound email cases or telephone calls to address and resolve technical support requests for client products or services. Responsibilities: Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer re...
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Reporting to the Technical Support Manager, the Product Product Specialist is responsible for first and second line support of the Aimetis suite of products. In addition to supporting a variety of simple and complex customer environments, this role may also require tasks such as setting up testing environments, attending customer sites for installation or post-installation support. Responsibilitie...
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We've been looking for you Searching for the ideal place to start your career? How about an industry leader with more than 25 years of stability, striving to create cutting-edge technology while also providing its employees a fun and productive work environment? That's right - we DO exist. We're Applied Systems, and we've been looking for you, too. Job Summary Applied Systems, Inc., the worldwide ...
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Client Information Specialist, L1 – Toronto Contract: 6-months (estimated start as soon as possible) Role Client Enquiry Ticketing – includes handling enquiries from clients, ensuring a central and consistent communication between clients and project teams, maintaining current client contact information, providing projects with required data/reports Client Training Scheduling – includes client reg...
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Position Description Open Text™ (Nasdaq: OTEX; TSX: OTC), is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports almost 20 million seats acr...
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CUSTOMER SUPPORT ANALYST Construction Division Jonas Software Richmond Hill, Ontario THE COMPANY Gary Jonas Computing Ltd was established in 1990 with a mandate to be a client-oriented and technology-driven software application company with industry-related professionals. Jonas Software is the leading provider of enterprise management software solutions to the Club, Foodservice, Construction, Leis...
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Technical Support Analysts (overnight shift) Are you an experience IT Support Specialist looking to join a leading organization in industry experiencing explosive growth? N-able Technologies is expanding its Product Support team and consequently is looking for a Technical Support Specialist to provide outstanding Level 2 technical support to our Asia-Pacific Partners during their standard business...
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Customer Support Analyst - Bilingual (Spanish-English) About TrueContext: Join a growing team that is shaping the way businesses use mobile devices. We build software application that makes mobile business a reality. TrueContext is a team of experts developing and delivering the next generation of software and services for mobility. Position Description: We are looking for a Support Analyst who is...
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Excellent opportunity with leading software developer for the marketing communications and advertising industry! This is a new role which is designed as a resource for clients, delivering phone support and analysis in the areas of testing, training and trouble shooting of applications and to supervise a team of 3 product specialist. What you will do: Apply knowledge of propritary applications to p...
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Excellent opportunity with leading software developer for the marketing communications and advertising industry! The position is designed as a resource for clients, delivering phone support and analysis in the areas of testing, training and trouble shooting of applications What you will do: Apply knowledge of proprietary applications to provide customers with electronic and telephone-based technic...
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Our client within the Ministry requires a level one Service Desk Analyst in Toronto for a 18 month contract on a part-time basis (minimum 20 hours/week). Incoming incidents and service request are handled in the following manner by the Service Desk (SD): 1. End-user contacts the SD by telephone, voicemail, facsimile, email, S.ODO 2. SD receives and logs the request in the call management system (R...
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