Customer Support & Client Care category and Computer & IT Services industry jobs

Support our customer base through telephone, e-mail, and fax to help them properly install Matrox hardware and software PC products; Assist customers with large variety of questions about programming (mainly de-bugging), video technology, PC compatibility testing and image processing; Communicate problems to the engineering department and conduct a follow-up with customers and sales department whe...
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Onsite service desk rep as part of a distributed service desk based in Auburn Hills, MI. Job Requirements: 2-5 years experience on a service desk Click Here To Apply http://compucom.hua.hrsmart.com/pm_module/cgi-bin/click.cgi?job_id=15135&site_id=119...
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Level 1 Technical Support & Customer Service in a high volume contact centre Full-time, including Weekends Candidates have open availability to work schedules between the hours of 7am – 12am $12 per hour + incentives Level 1 Help Desk support for High Speed Internet & Cable TV Responsible for delivery of front-line customer service and technical phone support. Excellent customer services skills a ...
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Client Information Specialist, L1 – Toronto Contract: 6-months (estimated start as soon as possible) Role Client Enquiry Ticketing – includes handling enquiries from clients, ensuring a central and consistent communication between clients and project teams, maintaining current client contact information, providing projects with required data/reports Client Training Scheduling – includes client reg...
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Conseiller service clientèle RH expert (Rec : MJM # 00950-0622) Relevant de la directrice-conseil Développement et entretien, Implantation et Service à la clientèle RH Expert de l’unité d’affaires Centre de services de paie, le candidat agira à titre de conseiller service à la clientèle pour la solution RH Expert. PRINCIPALES RESPONSABILITÉS: - Assurer le soutien téléphonique et courriel aux clien...
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Responsible for performing installation of hardware, hardware diagnostics, maintenance, and repairs, including multi-vendor maintenance with customer satisfaction and asset management as additional areas of responsibility. Requires customer interaction while performing repairs, installations, etc. Requires ability to work nights, weekends, overtime, flex shifts, and on-call times. Requires a willi...
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Our Company Eigen Development Ltd. is a Payments Management Company dedicated to helping North American merchants accept payments. We have a twenty-year track record of success delivering transaction processing to Merchants across a wide range of industry sectors, enterprise sizes, and infrastructures. Eigen provides the hardware, software and systems for accepting and managing payments. The Role ...
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Our client, IBM, is currently seeking a Bilingual French Service Desk Analyst for a 9 month position, with the possibility of extension. You will be supporting clients globally with technical problems, including but not limited to operating systems, hardware / software and connectivity issues. The position is located in Regina, Saskatchewan and you will be reporting to IBM Management, in conjuncti...
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Responds to customer service inquiries regarding company products, features and/or services. Maintains ownership of customer issues directing customer to the appropriate agent when required. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Works with various departments to meet ma...
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NetSuite is looking for Technical Support Specialists who will be product experts responsible in resolving client queries and concerns via inbound email cases or telephone calls to address and resolve technical support requests for client products or services. Responsibilities: Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer re...
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Our client, IBM, is currently seeking a Service Desk Analyst for a 9 month position, with the possibility of extension. You will be supporting clients globally with technical problems, including but not limited to operating systems, hardware / software and connectivity issues. The position is located in Regina, Saskatchewan and you will be reporting to IBM Management, in conjunction with your dedi...
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Healing the healthcare system starts with you. It starts with the chain of events you initiate when you work with McKesson Provider Technologies - a chain that extends across the country and results in millions of people getting more from their healthcare. McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities exten...
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Poste en centre d'appels / paie (plusieurs postes disponibles) (Rec : CB) Débutez votre carrière dans le domaine de la paie Plusieurs postes disponibles Formation fournie. Voici une occasion unique de faire partie de l’unité d’affaires Centre de services de paie situé au 1611 Crémazie Est à Montréal. L’unité d’affaires Centre de services de paie (CSP) offre principalement des services de gestion e...
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Technical Bilingual Technical Support Representative As one of the 50 Best Managed Companies, NRT is looking for a dynamic candidate who is motivated and passionate about working for an industry leader in technology! NRT is the recognized industry leader in self-serve redemption and jackpot solutions, and has placed over 4,500 devices in over 300 casino locations throughout Canada, United States, ...
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Softchoice est le chef de file canadien de l’approvisionnement et des services-conseils informatiques. Notre succursale de Montréal groupe nos activités de ventes et de service-conseil, ainsi qu’un centre d’appel bilingue desservant l’Est du Canada. Nous offrons un environnement de travail dynamique, décontracté et avant-gardiste ainsi qu’une gamme d’avantages sociaux des plus généreux. Nous vous ...
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Agent centre d'assistance technique aux utilisateurs - BESOINS FUTURS Notre unité d'affaires du Saguenay, est activement à la recherche d'agents pour son centre d'assistance technique aux utilisateurs. Description : À titre d'intermédiaire entre le client et le service informatique, vous gérerez les appels téléphoniques, diagnostiquerez les problèmes et proposerez des solutions. Vous acheminerez é...
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Responsibilities: *Provide email and telephone based post-sales technical support on the full suite of our software products *Investigate issues reported by customers, and communicate with internal product development team to resolve product issues *Assist pre-sales support team as required Qualifications: *Good written and verbal communication skills *Be a strong team player (i.e. flexible, hard ...
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Our client within the Ministry requires a level one Service Desk Analyst in Toronto for a 18 month contract on a part-time basis (minimum 20 hours/week). Incoming incidents and service request are handled in the following manner by the Service Desk (SD): 1. End-user contacts the SD by telephone, voicemail, facsimile, email, S.ODO 2. SD receives and logs the request in the call management system (R...
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About Cineplex Entertainment: Cineplex Entertainment Limited Partnership has grown tremendously over the past few years to become the #1 theatre exhibition company in Canada, serving more than 70 million guests annually. Proudly Canadian and with a workforce of approximately 10,000 employees, the Cineplex family of theatres includes the following: Cinema City, Cineplex Odeon, Coliseum, Colossus, F...
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