Customer Support & Client Care category and Computer & IT Services industry jobs

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At the IT Department, we are committed to providing excellent customer support. In particular, our team of highly skilled technicians are attuned to the needs and requirements of small and medium sized businesses. First call resolution is key, but our goal is to also create a positive customer experience for each customer and to also achieve the highest quality of service while expediently resolvi...
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Our client located in Laval, Quebec is looking for a Bilingual Help Desk Representative to add to their team. What's in it for you: Work for a company with an international presence Excellent compensation plus benefits Permanent position Free parking Hours: You must be available to work any shift on a 24/7 rotation schedule In this role, you will be responsible for: Providing technical support to ...
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Our client, located in downtown Toronto, is currently looking for a Bilingual Customer Service/Tech Support Representative (French/English and English/Portuguese) to add to their growing team. What's in it for you: Excellent compensation package with benefits Nice working environment TTC accessible Opportunity for growth Shifts available Monday-Friday 8:30am to 5:30pm or Tuesday-Saturday 8:30am to...
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Role: IT Help Desk Consultant Term: Long Term Location: Mississauga, ON Requirements Main Tasks and Responsibilities: Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Advice user on appropriate action Follow standard help desk procedures Redirect problems to correct resource Identify and escalate situation...
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Title: Customer Service Representative Location: 720 Coverdale road, Riverview NB Type: Full Time Training Time: 3:00 PM to 11:00 PM Note: We need fulltime candidates and student will not work for this position. The training is 2 weeks in class and 1 week nesting. Then the operation hours for that customer are: M-F 9am to 12am (Midnight) and S-S 9am to 10pm. Job Description: The Contact Center Ass...
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Peopletogo Inc. - Toronto, ON (16 days ago)
Duration: 4 months contract Location: Work from home We are looking for an individual with an IT and administration background to join our team as a Territory Resource Coordinator/ IT Dispatcher Duties include: Answering questions from technicians and customers Assign calls not pushed by the system Resolve client and technician escalations Create, monitor and book new calls Monitor technician's sc...
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Contrat 9 mois. Métro Namur Vos responsabilités: - Chargé de répondre aux requêtes des clients de manière rapide, précise et professionnelle. - Gère toute requête qui nécessite une recherche ou un suivi. - S'assure que les demandes et les requêtes sont confiées au service approprié. - Établit et entretient de solides relations avec la clientèle tout en assurant la confidentialité des renseignement...
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Type: Full time, Permanent Location: Mississauga Work Hours: Night Shift Thursday and Friday – 10:00pm to 6:00 am Saturday and Sunday – 6:00 pm to 6:00 am The Technical Phone Support Representative will be responsible for providing remote technical support in conjunction with other members of the Company’s team of products installed at customer locations. This role will support incident and proble...
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ISG Search Inc - Toronto, ON (58 days ago)
Our client is a well known and successful entity involved in large-scale industrial & commercial construction projects. A true leader with locations across North America. Currently looking to hire a Junior Bilingual Help Desk professional to join an established team. Recent grads with relevant co-op experience are encouraged to apply. Great location in the west end and a great company culture to b...
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