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                    Customer Service Manager jobs in the IT & Software Development category

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                    Randstad - Edmonton, AB (4 hours ago)
                    Our client is seeking a Senior Change Manager consultant on contract for a period of 11 months with possible extension in Edmonton, Alberta. As the successful candidate you will be responsible for the following deliverables and have the following skills/experience: Deliverables The OCM Consultant will work with the Project team on the following deliverables: • Change Management Strategy and Plan •...
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                    Randstad - Toronto, ON (1 day ago)
                    TORONTO PUBLIC SECTOR CLIENT REQUIRES A SENIOR CRM PROJECT MANAGER FOR A 12 MONTH CONTRACT WITH A POTENTIAL 6 MONTH EXTENSION Qualifications and Experience:  Minimum of ten (10) years of enterprise experience leading information technology projects with Software as a Service (SaaS) and application development focus  Minimum five (5) years of enterprise experience implementing projects involving ...
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                    Description of Assignment The Project Manager will be responsible for the client’s Customer Relationship Management (CRM) system implementation. The project scope is to implement an Enterprise wide customer service and incident management solution with SalesForce.com a cloud-based integrated solution. The new CRM supports the client's strategic plan’s first and sixth priorities by “advancing our d...
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                    Eagle is currently seeking a Security Incident and Event Management Project Manager for a six (6) month contract opportunity, scheduled to begin immediately. Key Responsibilities The successful candidate will be responsible for: Ensuring successful project delivery (i.e. delivering a quality solution on schedule, within the approved budget and scope); Evaluating and recommending key changes to the...
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                    As the Sales Operations Manager, you will be responsible for the ongoing development of our salesforce.com deployment. You will lead Process Automation through SalesForce.Com to connect Sales, Finance and Client Services to create a single source of truth for all customer facing roles. The successful candidate will have a record of success in improving processes and adoption using the SalesForce.c...
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                    Eagle is currently seeking a Project Manager for a six (6) month contract opportunity, scheduled to begin immediately. Key Responsibilities The successful candidate will be responsible for: Managing key priority project in a growing organization; Directing and managing projects from initiation to close; Defining project scope and objectives, deliverables, and success factors required to support bu...
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                    On behalf of our client, Affinity is currently seeking an IT Business Relationship Manager to join their dynamic team. This position reports into the Director, Application Services to serve as the primary liaison and strategic interface between IT and the Business – which includes a defined portion of the company’s business units, employee-end-users, and internal and external parties – for the app...
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                    Enterprise Incident Manager Duration: 3 months Location: Downtown Toronto Be a part of our 24/7 incident management team! The team is responsible for solving incidents as quickly as possible to minimize client impact. They deal with anything from switch failures, back-up circuit issues, online system issues, or any other urgent situation that may impact the ongoing services within the organization...
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                    Procom - Toronto, ON (6 days ago)
                    Client ID: 269969 Intermediate Enterprise Incident Manager On behalf of our client in the Banking Sector, PROCOM is looking for an Intermediate Enterprise Incident Manager. Intermediate Enterprise Incident Manager – Job Description Incident management team is open 24/7 and upon engagement, they are responsible for solving incidents as quickly as possible to minimize client impact. They deal with a...
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                    Infrastructure PM Duration: 12 months Location: Mississauga We are looking for a highly motivated, creative, and disciplined individual to join our team. As an IT Project Manager, You have experience with network architecture and security. You will play a key role in planning and leading key Audit projects in partnership with other IT and corporate systems stakeholders. Responsibilities: Manage th...
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                    Description: We are looking for a senior leader to take on the role of Onsite Delivery Head for a large and strategic account in Montreal, Canada. The engagement covers multiple tracks- from Architecture, Platform and Application Development, Mobile development and Infrastructure, with potential to branch into RPA, IOT and cognitive. (Exciting!!). The Delivery Head will have ownership and oversigh...
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                    Affinity Group - Burnaby, BC (7 days ago)
                    On behalf of our Burnaby-based client, Affinity Group is seeking a Service Desk Associate for a 6-month contract position. Our client is a major financial company with operations throughout the world. This is a great opportunity to gain experience in user support at a major enterprise. Summary Under the direction of the Service Desk Team Lead, the Service Desk Request Associate is responsible for ...
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                    Job DescriptionJob #: 951935 Job Description: Role Title: IT Project Control Coordinator - Senior > Line of Business: Technology & Operations (TO) >> Target Start Date: ASAP >> Number of Positions: 1 >> Duration: 9 months from start date >> Work Location: Toronto, 21 Melinda St – Commerce Court East >> Hours (is there a possibility of OT): Monday - Friday, 9:00 am – 5:00 pm. No overtime is expecte...
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                    Job DescriptionJob #: 942173 Sr. Network Engineer/Technical Specialist – Infrastructure Apex Systems is a large staffing and consulting firm and we are looking for a SR. Network Engineer with Cisco Wireless Experience, HP Aruba and ITIL guidance knowledge experience to place at our client, a Big Five Bank / Enterprise Insurance Company with a large opportunity to grow. Client: Big Five Bank / Ente...
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                    Job DescriptionJob #: 942174 Sr. Network Engineer/Technical Specialist – Infrastructure Apex Systems is a large staffing and consulting firm and we are looking for a SR. Network Engineer with Cisco Nexus Upgrade Experience, Load Balance and ITIL guidance knowledge experience to place at our client, a Big Five Bank / Enterprise Insurance Company with a large opportunity to grow. Client: Big Five Ba...
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                    SITA - Montreal, QC, H3A 1G1 (9 hours ago)
                    ABOUT US Our connected aircraft solutions include the technology, applications and services we create in partnership with airlines, OEMs and airframers, to address the challenges and value-generating opportunities of the air travel industry. Unlocking connected aircraft value: We empower the air transport industry through tailored ‘nose-to-tail’ connectivity solutions that deliver true value. This...
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                    Procom - Montréal, QC (21 hours ago)
                    Client ID: 270215 Administrateur Linux (Amazon Web Services) Dans le cadre de ses ententes avec ses différents clients, Procom est actuellement à la recherche d'un Administrateur Linux (Amazon Web Services) pour une entreprise dans le domaine du voyage. Notre client est situé à Montréal. Description des tâches et responsabilités – Administrateur Linux (Amazon Web Services) - Effectuer l'installati...
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                    Randstad - Montreal, QC (2 days ago)
                    The Implementation Manager is responsable : • Provide our customers (internal and external) with a single point of contact to support the implementation of their newly acquired products and services. • Proactively manage the customer’s telecom business requirements, order management through the lifecycle of delivery. • Will be prime on small projects and Complex Service Requests. • Coordinate acti...
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                    Job DescriptionJob #: 950724 if interested please contact jheffernan@apexsystems.com Role Title: Enterprise Incident Manager - Intermediate Line of Business: Technology Operations (TO) – Supporting all lines of business enterprise-wide Target Start Date: ASAP Number of Positions: 1 Duration: 3 months from start date Work Location: Toronto Hours (is there a possibility of OT): This team is open 24/...
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                    MPAC - London, ON, N6K 1M6 (2 days ago)
                    The Municipal Property Assessment Corporation, Information Quality and Support Services branch of the Information Technology department requires a Technology Infrastructure Analyst with strong analytical and problem solving skills. Reporting to the Manager, IT Support the successful incumbent will provide technology infrastructure operational and technical support to other staff, by providing spec...
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                    Procom - Calgary, AB (5 days ago)
                    Client ID: 270016 Deskside Technician Job Summary The individual will provide technical support for a migration project from Windows 7 to Windows 10 for one of our banking clients. The candidate will report to the Onsite Team Lead (and/or Manager of the Onsite Team) and interact, collaborate and address end users/clients with the highest standard of professionalism/customer service. Key Accountabi...
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                    SAP WM Architect Etobicoke, ON Full-time ROLE SUMMARY The Application Architect is a valuable member in contributing to client’s future. Supporting the Applications Manager, this individual will be responsible for the development, implementation and on-going maintenance of an integrated customer solutions strategy. This “hands-on” role will require the ability to develop, implement and provide on-...
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                    Lannick - Toronto, ON (6 days ago)
                    ARE YOU A PROGRAMMER/DEVELOPER LOOKING FOR AN EXCITING OPPORTUNITY? Take your career to the next level by utilizing a variety of technical and soft skills. Programmer/Developer - 6 Month Contract About the Opportunity Our Toronto based client has an urgent need to hire a Siebel (8.1) Developer to work on enhancements to one of their business-critical applications to improve functionality and suppo...
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                    Peopletogo Inc. - Ottawa, ON (6 days ago)
                    Job Title: Cisco Pre-Sales Engineer - Ottawa Type: Permanent Location:In Ottawa but working from home with 50% travel within Major Metro Start Date: ASAP or 2 weeks notice Days/Hours: 40 hours Monday - Friday Must Have Skills: Strong interpersonal and presentation skills, including consulting skills CCNA, CCNP preferred Cisco Networking data center/ server storage Project oversight responsibilitie...
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                    Description: Our Client located in Markham in the healthcare sector is looking for a Level 1 hands-on technical support individual supporting 500 users reporting to the IT Manager. The ideal candidate will have 2+ years of experience and can work in a fast-paced environment. Eligible candidates, please send resume to chris@mazerecruiting.com and jay.nayaik@mazerecruiting.com quoting "JR. IT Suppor...
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