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                      Customer Service Manager jobs in the IT & Software Development category

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                      Randstad - Toronto, ON (12 hours ago)
                      Our client, a leader in the Education industry, is looking for a Program Manager to oversee the technical aspects of two enterprise-wide ERP projects and lead the collaboration strategy across the various enterprise project teams. The program manager will be responsible for oversight of and direction to the technical project teams, coordinating the requirements for services from operational techno...
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                      TAL Group Inc - Port Dover(2 days ago)
                      Full-Time Position - Port Dover Hiring a full-time Pharmacy Manager in Port Dover, ON! This role requires a Bachelor of Science degree in Pharmacy (Bpharm) and Pharmacy Examining Boards of Canada Certification. Perks You'll Love * Great Work Environment & Culture * Join an Independent Pharmacy with an Established Banner Group * Clinically focused practice Main Responsibilities * Responsible for th...
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                      TAL Group Inc - Kingston(2 days ago)
                      Full-Time Position - Kingston Hiring a full-time Pharmacy Manager in Kingston, ON! This role requires a Bachelor of Science degree in Pharmacy (Bpharm) and Pharmacy Examining Boards of Canada Certification. Perks You'll Love * Enjoy Convenient Daytime Hours * Great Work Environment & Culture * Join a New Pharmacy with an Independent Banner & Clinical Practice Main Responsibilities * Responsible fo...
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                      Eagle is currently looking a Senior Project Manager (IT). The Senior IT Project Manager is responsible for using best practice PMO methodology to create a project plan to the fit the stakeholders/sponsor’s needs, developing a schedule to ensure project completion, and delivering on desired outcomes. This is a six (6) month contract scheduled to begin immediately. JOB RESPONSIBILITIES: Must be acco...
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                      About the Job We are changing the way people think about customer service by leveraging software technology, and we need your help! We are seeking a Manager of Professional Services to lead a team in the design, development and implementation of new customer accounts and special projects within 24-7 Intouch’s IT department. We’re looking for an entrepreneurial mindset, a fearless attitude, and a p...
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                      PlanIT Search - Toronto, ON (8 days ago)
                      Position: Manager, IT Infrastructure and Operations Location: Toronto Type: Permanent Start Date: ASAP Responsibilities: Lead strategic IT Infrastructure planning (in domestic and international markets) to achieve business goals Own and act as a final escalation point for all technical support related issues Manage incident resolution within the environment, facilitating collaboration among other ...
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                      Our client… Our client, a growing managed services company in downtown Montreal, is seeking a Manager of Technical Support. This role is in charge of leading and managing a team of technical employees supporting our customers. You will need to build you team and your tools to manage them, and track your performance against key metrics including our uptime and availability SLA. You will also need t...
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                      Eagle is currently seeking a Program Manager. This is an eighteen (18) month, contract position scheduled to start in March. Key Responsibilities The successful candidate will be responsible for: Effective day-to-day engagement in ERP projects to ensure oversight, strategic and operational alignment, capacity management of the technical resources and issue resolution; Leading reviews with PMOs, ex...
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                      The Senior Manager IS Operations Support will be a member of the IS Operations management team and will have these primary areas of focus: Tier 2 Support for Incident and Requests in the Production, Disaster Recovery and Training environments. Manage and execute Service Continuity Management processes. Manage vendors that provide goods and services to production operations. Accountable for the tea...
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                      Randstad - Saint John, NB (15 days ago)
                      Its a new year and time for a new chapter for the next step in your career, and its time to chat with RANDSTAD TECHNOLOGIES! We are pleased to offer you this new and exciting PERMANENT OPPORTUNITY for the following position: DELIVERY MANAGER LOCATION: Saint John, NB RESPONSIBILITIES • Overall delivery and support of the information technology solutions and services supporting the Customer, includi...
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                      NLogic is a well-regarded and well-established company developing new cloud-based, data-oriented products. Working with us you get the flexibility and decision making speed of a startup, with the benefit and security of a stable organization. NLogic is Canada's leading provider of audience analysis tools for the TV and radio broadcast industry, media agencies, and many other clients large and smal...
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                      Randstad - Oshawa, ON (16 days ago)
                      Our client, located in Oshawa, is looking for a Manager, Information Systems. You will be responsible for the management of all computer and information technology systems and services. Your role is to plan, manage, direct, resource, organize and evaluate programs, assign staff members and resources in a way that meets and supersedes the requirements of existing legislation, regulation and guideli...
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                      Eagle is assisting our client in the search for an IT Project Manager experienced in leading IT application development projects involving integration with multiple corporate systems. Reporting to the Senior Manager, Customer Service Technology portfolio within the Program Management Office, you will play a key role in managing the entire project life cycle taking programs/projects from original c...
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                      TAL Group Inc - Toronto, ON (18 days ago)
                      Full-Time Position - Toronto Our client is looking to fill a Software Project Delivery Manager role that will generate leads for client engagements and be directly involved with requirement gathering and solution design. Perks You'll Love * The culture with this client is youthful, hungry, agile, and always delivering * It's a work hard, play hard atmosphere * Partner with top industry players in ...
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                      TAL Group Inc - Grande Prairie(18 days ago)
                      Full-Time Position - Grande Prairie Hiring a full-time Pharmacy Manager in Grande Prairie, AB! This role will lead the Pharmacy Team in providing customer service to both clients and health care providers. Perks You'll Love * Extremely Competitive Compensation * Entrepreneurial/Clinical working environment * Daytime Hours Job Responsibilities * Responsible for the day-to-day operations * Lead the ...
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                      Name of employer: Amazon Canada Fulfillment Services, Inc. Address of employer: 510 West Georgia Street, Vancouver, V6B 0M3 Job duties: Would you like to be a part of a technology team that enables some of the most profitable businesses at Amazon? Would you like to manage engineering teams that bring new features to millions of Amazon customers while having fun and filing new inventions along the ...
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                      R&D Software Engineer Permanent position based in Montreal Functional in English and French Please refer to file # A-12 Tasks The Software Engineer participates in the development, validation, and support of the emergency unit products units. As a member of a multidisciplinary team, you will develop new products according to the requirements established by the Product Manager. You will also modify...
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                      Company Profile Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With offices in more than 43 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. As a market leader,...
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                      The Senior Performance Test Analyst is a senior level position in the Quality Assurance Department within Information Services. The Senior Performance Test Analyst will be required to have interaction at all levels of the organization and will lead and champion the Performance Testing & Monitoring Service for organization. He/she will be able to elicit, analyze, and validate technical and business...
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                      Help Desk – End User Support Full-Time Permanent Reporting to Director, Applications Support MIS Department Harry Rosen Inc. Central Office (77 Bloor St. West) As Canada’s leading clothing retailer of high end men’s wear based in Toronto and operating in major centres across Canada, we are currently seeking a Full-time Help Desk–End User Support individual to work in the MIS Department. If you are...
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                      Our client requires a Contract Analyst for an eleven (11) month contract position with a top tier company, scheduled to begin in January. The main function of a Contracts Analyst is to administer activities related to contracts for purchase or sale of equipment, tools, parts, supplies or services necessary for the operation of an establishment. A typical Contracts Analyst is responsible for negoti...
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                      Description PURPOSE OF JOB The User Experience specialist is responsible for delivering the customer experience and creative execution for their respective projects and products. You will be working closely with multiple internal departments and vendors to maintain all aspects of our online microsite www.staplescopyandprint.ca. You will be responsible for leading initiatives around improving onlin...
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                      FUNCTION: Alberta Blue Cross has an immediate opportunity for a Web Administration resource to provide support for Oracle mid tier and Identity. The successful candidate will report to the Team Manager of IT Web Administration. The IT Web Administration team manages the organization’s SDLC environments comprised of large scale enterprise middleware infrastructure. We are looking for a fun and crea...
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                      Eagle is currently seeking a Deskside Analyst for a three (3) month contract opportunity, scheduled to begin immediately. Key Responsibilities of a Deskside Analyst The successful candidate will: Perform hands-on technical support and service restoration inCompany’s desktop computing and telephony environment, including desktop software, mobile and handheld devices, printers, plotters, engineering...
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                      OVERVIEW Project Deployment and Network Technicians are responsible for completing hardware installations at our client’s locations including: POS (point of sale), desktop, laptop, server & network equipment, digital signage AV hardware as well as completing site surveys and other administrative tasks as required. Professional conduct, high quality customer service, excellent communication skills ...
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