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                      Popular Customer Service Manager Job Searches:

                      Customer Service Manager jobs in the IT & Software Development category

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                      PlanIT Search - Toronto, ON (3 days ago)
                      Position: Customer Support Manager Location: Toronto, Ontario Type: Contract Responsibilities: Manage Tier 1 scheduling, attendance and overall performance Handle escalated customer inquiries via phone, email and chat Create and update customer support strategy in relation to issue: resolution and escalation process, support channels, hours, costing etc. Develop objectives and KPI’s for the call c...
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                      Randstad - Toronto, ON (18 days ago)
                      I am looking to hire two more Customer Success Managers with extensive Digital Marketing experience! Please email me at Uzma.Vakani@Randstad.ca if the below looks like a fit for you and we can discuss more details! DUTIES AND RESPONSIBILITIES The Customer Success Manager performs a wide range of duties including some or all of the following: • Own, maintain and enhance the relationship with assign...
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                      Procom - Toronto, ON (25 days ago)
                      Client ID: 260844 Customer Implementation Manager On behalf of our client in the Telecommunications Sector, PROCOM is looking for a Customer Implementation Manager. Customer Implementation Manager- Job Description Perform customer calls and initiates customer contact/communication regarding implementation planning Work closely with customer or client project managers to manage customer expectation...
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                      ABOUT CAPGEMINI With more than 190,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group Capgemini creates and delivers business and technology solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of...
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                      Help Desk Location: Bedford, Nova Scotia Duration: 6 months Responsibilities: Support Windows 7; Peregrine tickets; HP Service Manager Queue management and Queue monitoring of Ticketing System (HP SM9) Daily ticket assignment to Analysts Manager’s Admin reports Certifications: MSC Required Skills: HPSM - HP Service Manager Microsoft Office – Proficient in Excel in regards to Pivot Tables and V loo...
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                      Hays - Toronto, ON (10 hours ago)
                      A major professional services firm is looking to hire a Project Manager for a 5 month contract in Toronto. Client: Professional Services Firm Role: Project Manager Duration: 5 months, plus likely extension Rate: *depending on experience Location: Toronto, ON Your new company A leading client, a major professional services firm is looking to hire a Project Manager with a finance/tax background for ...
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                      Eagle is currently seeking a Project Manager. This is a six (6) month, contract position scheduled to start in October. Key Responsibilities The successful candidate will be responsible for: Delivering transformation initiatives in scope; Developing project/ program charter including detailing objectives, scope and stakeholders; Establishing day-to-day direction, defining priorities and strategies...
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                      Eagle is currently seeking a Senior Project Manager. This is a twenty-four (24) month, contract position scheduled to start in October. Key Responsibilities The successful candidate will be responsible for: Defining project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders; Effectively communicating project expectations to team membe...
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                      Eagle is currently seeking an ERP Program Manager for a one (1) year contract opportunity, scheduled to begin immediately. Key Responsibilities The successful candidate will be responsible for: Leading the transformation of organizational processes aligned with standard ERP configuration, will lead master data management activities and will evaluate and recommend changes to the current and future ...
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                      Systems Administration & Network Manager - Permanent role - downtown Montreal. Description of the Position Experienced hands-on technical manager to lead a team of Linux and Windows system administrators. The goal is to support a growing server environment, in the cloud and on premise consisting of over 300 servers. This position will report to the VP of IT-Operations. Responsibilities: - Lead tea...
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                      Randstad - Calgary, AB (5 days ago)
                      Our client is currently hiring a Senior Project Manager for an initial 12 month contract engagement in Calgary starting late October 2018. The Project Manager will be responsible for ensuring the execution of a strategic vendor marketplace and vendor managed services strategy in collaboration with preferred suppliers and company leads. The successful candidate will be responsible for implementing ...
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                      Vendor Manager I SUMMARY OF ROLE: The main function of a vendor manager is to maintain vendor relationships, acting as a business analyst for IT projects. Other responsibilities may include adhering to the internal policies and procedures and applicable regulatory guideline while supporting senior members of the team by providing reporting, analysis and assessments at the functional and Enterprise...
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                      Randstad - Vancouver, BC (6 days ago)
                      Our Large Calgary client has an immediate requirement for a senior Project Manager to join their newly formed Canadian PMO to help with both IT and non IT based projects. This role sits in Vancouver BC but reports to the Manager who sits in the Calgary office. Experience & Education • University / college degree or equivalent industry experience plus 10 years of progressive project management rela...
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                      Gestionnaire de projet, TI Fondée en 1985, la Vie en Rose a su se démarquer comme leader canadien dans le domaine de la lingerie et des maillots avec plus de 2600 employés. L’entreprise compte plus de 230 magasins à travers le Canada, et notre but ultime est de vous faire sentir belle et confortable dans notre lingerie et nos maillots de bain et de vous offrir un service à la clientèle remarquable...
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                      We are currently looking for a Mergers & Acquisition Project Manager: Only candidates with experience in Bulk Electricity System & Smart Grid Technologies will be considered. Minimum of 15 years of experience preferably working in an electric utility company role involving managing IT / Operations Minimum experience managing at least 5 different Mergers & Acquisition projects. Only candidates who ...
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                      Project Manager Duration: 1 year Location: Dowtown Toronto or Mississauga ( + some remote) Responsibilities: Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsibl...
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                      Contract Position - Mississauga Our client is looking for talented Inside Sales Account Managers to take on this core role with a direct reporting line into the Inside Sales Manager. She or he will be working within a territory team together with Business Development Managers to win over small businesses through Accountants in Practice for our SaaS (Software as a Service) software- online and mobi...
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                      Eagle is currently seeking a Program Manager for an eight (8) month contract opportunity, scheduled to begin in September. Key Responsibilities The successful candidate will be responsible for: Ensuring that the overall program structure and program management processes enable the team to successfully complete their work and that deliverable components are all aligned with the program expected res...
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                      Job Title: Senior Project Manager Project Manager Business Program Management Office (BPMO) & Solutions team Client Solutions business unit is involved in innovative and multi-channel program and project management. Client Solutions business focus is on customer ease: making it easier for existing and new clients to access a variety of life, health and wealth products. In partnership with other bu...
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                      Procom - Vancouver, BC (26 days ago)
                      Client ID: 260702 Manager, Helpdesk Support On behalf of our Vancouver based, Biomedical Client, Procom is searching for a Manager of Helpdesk support to join their team. Manager, Helpdesk Support Details You are responsible for leading the support of enterprise systems & IT shared services, and ensuring that resources are delivered in an effective and cost efficient manner. The Manager, IS Suppor...
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                      TAL Group Inc - Toronto, ON (28 days ago)
                      Full-Time Position - Toronto Hiring a full-time Cloud – Software Account Manager in Toronto, ON! Our client is seeking an over-achieving sales professional with an incredible drive and insatiable hunger to win. You have 5+ years of software and cloud sales experience as well as a proven track record of hitting quota. In this role, you will focus on sourcing and building new relationships, gaining ...
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                      ISG Search Inc - Toronto, ON (54 days ago)
                      Our client… Our client, a high-profile Employee Benefits and Insurance Company, located in the GTA, is seeking a Business Operation Manager. Responsibilities Monitor work processes and systems and identify proficiency measures and tracking mechanisms Model and monitor resource strategy to support ongoing operations Prepare and present strategic and operational reports or dashboards to GSC Manageme...
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                      ISG Search Inc - Toronto, ON (54 days ago)
                      Our client… Our client, a leading Financial Services company in the GTA, is seeking a Development Manager to help drive organizational vision for industry leading growth and increased market share using technology as an enabler and difference maker. What's in it for you? Our client is located Downtown Toronto and offers a competitive compensation & employee benefits plan. At the same time, our cli...
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                      Field Service Technician 40 hrs./wk, Mon-Fri, 8 am - 5 pm Location: Hamilton ON CAN L8W 2E1 Responsibilities: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Trains employees, id...
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                      Field Service Technician Mississauga, ON 10 MONTH CONTRACT 8:30 am to 5:00 pm 1-2 years experience Customer service is a must/presentable and punctual Knowledgeable installing and de-installing computer equipment and image units Responsibilities: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware ...
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